Policy Project Lead (Consumer Policy)

Permanent
Full time
35 hours per week
From £62,419 to £65,000 for Birmingham and Cardiff, from £68,661 to £72,048 for London, depending on knowledge, skills and experience
Birmingham with part of the week working from home, Cardiff with part of the week working from home, London with part of the week working from home
Policy, Education and Research

We are looking to recruit two experienced policy professionals to manage our policy development.

The Policy Project Lead role sits in our Consumer Policy and Engagement Directorate. The role will support work in evolving and high-profile areas of work, with particular focus on high-volume consumer claims.

As the Policy Project Lead, you will be capable of managing major policy projects, able to learn and manage complex issues quickly, and thrive under tight deadlines. You will have a proficient understanding of the consumer interest and ensure the impact on consumers is front and centre in the development of policy solutions.

With substantial senior-level policymaking experience, you will play a pivotal role in every aspect of the process from strategic design to implementation. You’ll manage the review, development and advocacy for key issues, providing strategic insights while delivering actionable policy solutions and driving them through to execution.

You will also be responsible for establishing relationships with key internal and external stakeholders, have a proven ability to manage and influence complex relationships, and will represent the SRA effectively with senior external stakeholders. As a member of the SRA’s leadership team, you will promote the SRA’s culture, values, policies and ways of working to internal colleagues.

What’s in it for you

  • Drive policy initiatives that will influence key decisions and have lasting impact
  • Contribute to shaping policies that drive positive change
  • Work on high profile projects that have significant impact and visibility
  • Work with staff and stakeholders of all levels across the organisation
  • Additional 3% of annual basic salary for you to choose the benefits that best suit your lifestyle and personal situation
  • 25 days annual leave, plus bank holidays and buy/sell/save holiday trading scheme
  • £25 contribution to a monthly health and wellbeing portal. The portal provides access to more than 5,000 products, experiences and services. Some options available include gym membership, National Trust membership, music lessons, tennis lessons, massages, nutrition, life coaching, fertility support, financial support and much more
  • Access to employee discount vouchers for savings on High Street brands, travel and supermarkets
  • Pension - We will contribute 1½ - 2 times your contribution, up to 12.25%. So, if you contribute 7%, you will enjoy the maximum combined contribution of 19.25%
  • Life Assurance cover of 4 times basic salary.

What we are looking for

  • Policy specialist with significant senior level experience of policy making
  • Proven experience of successfully managing major, complex policy change programmes and projects at pace
  • Recent track record of successfully managing cross-organisational policy development, implementation and evaluation projects to agreed timetables
  • Operational delivery skills with proven ability to deliver complex policy in short timeframes, gaining buy-in and support from relevant internal stakeholders
  • Proven commitment to equality and diversity both as a colleague and regulator
  • Highly inquisitive and intellectually agile, able to learn and manage complexity quickly
  • Proven ability to use research and data to inform policy development
  • Excellent writing skills and an ability to produce high quality board papers and other documents
  • Highly developed interpersonal skills combined with experience of establishing and maintaining effective relationships and working with a range of internal and external stakeholders – including those at the most senior levels
  • Experience in delivering consumer policy
  • Dependable and clear communicator, both written and verbal.

Useful and additional information

  • There is a full role profile attached to the bottom of this advert on our website
  • We are recruiting for this role in our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working two days a week in the office and the remainder of the week from home. You may be required to travel between our offices as well as to other sites for meetings with stakeholders or attendance at specific events
  • Face to face interviews in our London office are scheduled to take place week commencing 29 June 2026
  • If you have any questions that aren’t in this advert or on our website, please contact us via recruitment@sra.org.uk

To apply

Please click ‘apply’ to complete the online application form and upload a CV and cover letter. The cover letter should address how you meet the requirements outlined in this advert and the attached role profile.

Closing date for applications is 14 June at 23:55

The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards.
We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.

Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
Vacancy closing date: 14/06/2026, 23:55

The Solicitors Regulation Authority is an Equal Opportunities Employer.

Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.

Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.

This opportunity is closed to applicants.