Investigation Manager (Legal/Regulatory) - Part time
Are you an excellent people manager who has experience of managing a team of Lawyers, Case Workers or Investigators within another Regulator or a Law Firm?
Our Investigation team is looking for an experienced Investigation Manager to join them.
What's in it for me?
- Lead and manage a team of Investigation Officers providing quality technical advice, investigation strategy and case direction advice on a variety of investigations about alleged breaches of our Standards and Regulations.
- Showcase your people management skills by supporting and developing your team to become excellent customer focused Investigators working to the highest standards.
- Be part of the Investigation and Supervision leadership team and develop and implement changes and improvements to the way we work.
- Work collaboratively with other areas of our organisation to take action to protect the public.
Your role
As an Investigation Manager you will have an integral role in leading and managing a team of Investigation Officers. Investigation Officers assess and investigate reports about alleged misconduct and breaches of our Standards and Regulations.
As part of a team of around fifteen Investigation Managers you will provide support, development, technical expertise and case direction to between six to ten Investigation Officers.
This is a people management position which will require you to use your leadership skills to nurture your team and develop them to become high performers.
You will give support and guidance to your team to make sure quality results are delivered against set objectives/KPIs and that exceptional levels of customer experience are demonstrated.
Working with senior management you will successfully deliver organisational change programmes and identify and deliver improvements to the way we work.
Your team
Working closely with your team you will develop an understanding of their individual needs. You will have a strategic yet pragmatic input into your team’s work, demonstrating excellent performance and management skills to get the best from your Investigators.
You will have accountability and oversight of the progression and quality of investigations handled by your team and you will make sure that cases are managed on time and that quality standards are consistently high.
Excellent interpersonal skills with a proven ability to challenge and influence key stakeholders at every level are key to being successful in this role.
What we’re looking for
- Ideally, you will have experience of working in a similar role with another regulator or have had experience of managing staff within a law firm or in the legal sector.
- Technical excellence to provide sound advice on case direction as well as an understanding of regulatory and operational risk.
- Ability to motivate your team, managing performance through coaching to improve standards and engage staff in their own development.
- A proactive decision maker, capable of identifying risks related to cases and individuals.
- A flexible and tenacious individual, able to adjust your priorities at short notice.
How to apply
We welcome applicants who may be looking to achieve a balance between their personal and professional life. We are happy to discuss scope for flexible working arrangements prior to interview.
- If you would like to discuss the role, our culture or scope to work flexibly, we can arrange for this to happen – contact us to arrange a chat, in confidence, at recruitment@sra.org.uk
- We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference.
- Part time hours would allow for a minimum of 28 hours per week working across 4 days.
All applicants are required to include a full CV and cover letter evidencing how their knowledge skills and experience meet the essential criteria listed.
Previous applicants to this role in the last six months need not apply.
Next Steps
Assessments and first interviews for this role will take place between 3 February and 7 February 2020.
A second stage will take place the week commencing 17 February 2020.
The deadline for this role is Sunday 26 January 2020 at 23.55
Essential
• Proven experience of managing a team of Investigators or Caseworkers. Delivering technical excellence within the team through providing technical advice, guidance and support.
• Is customer service focused in order to demonstrate and promote a responsive, high-performance culture within a team environment.
• Ability to work in a dynamic environment where priorities may change at short notice, along with the ability to plan and deliver effective outcome-focused results – resilient and tenacious.
• Proactive decision making and an ability to analyse large amounts of complex information and make sound judgments based on clear rationale - demonstrating a good sense of risk-based judgment and business acumen to identify key issues and solutions.
• Good communication skills – the ability to adapt style to explain complex issues succinctly and with clarity both in writing and orally.
Desirable
• Proven experience managing investigations.
• Good knowledge of the legal framework and the SRA’s standards and regulations.
• Good awareness and understanding of the legal profession - the main participants in the market; firm’s operating models; and up to date knowledge of external legal, political and economic influencing factors.
• Strong financial analysis skills - ability to critically examine, interpret and challenge financial statements.
• Legal experience.
Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
The Solicitors Regulation Authority is an Equal Opportunities Employer.
Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.
Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.
We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
This opportunity is closed to applicants.